Manoj. R. Bhivate, Varsha R. Bhivate,Kishore M. Mahale, Ranjit Ambad. “A Patient Satisfaction Survey As A Tool Toward Quality Improvement In Tertiary Care Hospital”. Drugs and Cell Therapies in Hematology, vol. 10, no. 1, July 2021, pp. 1000-6, http://www.dcth.org/index.php/journal/article/view/206.